We are excited to announce that Katie Welker, Administrative Assistant, known for her wonderful smile, calm demeanor, and her soothing skills as a legendary patient whisperer, was recognized as the January 2021 TAUC Hero. We are beginning the year with a team member who is known for her kindness, optimism, and deep commitment to our team and the patient experience. The billing department’s Heroics ensure that every patient is treated with dignity and that we get paid on payday. Katie consistently dons her Hero Cape to explain complex billing issues to reassure our patients. Having a team member who greets each day and every call with optimism is what makes working with Katie so awesome.
